Customer Service
Customer Service is available
Weekdays 08:00 - 16:00
Tel. 010 235 1690
asiakaspalvelu@promart.fi
Workwear Service:
Tel. 010 207 1531
tyovaatepalvelu@promart.fi
Billing Information
We process purchase invoices electronically and accept e-invoices. Our e-invoice operator is Maventa. Our e-invoice address details are as follows:
Our company details
Name: ProMart Oy
Business ID: 2287518-2
E-invoice address: 003722875182
Intermediary details
Operator: Maventa
Operator ID: 003721291126
Operator ID for invoices sent via the banking network: DABAFIHH
If you are unable to send invoices electronically, please send paper purchase invoices to:
ProMart Oy
22875182
P.O. Box 100
80020 Kollektor Scan
Please note:
The serial number must be included in the address field of every invoice, not only on the envelope. Please use only black text. Please send only invoices and their attachments for scanning. Please do not use staples.
You can also send invoices in PDF format by email according to the following instructions:
Invoices must be sent as email attachments. One invoice per file, and each file must contain all pages of a single invoice. Multiple invoices may be sent in one email message. Each file must have its own name. One email may be a maximum of 10 MB. PDF files must be genuine PDF documents, version 1.3 or later. PDF files must not be locked or password-protected. The maximum document size is 210 x 297 mm. The attachment filename may contain only standard characters: a-z, A-Z, 0-9.
Invoices in PDF format can be sent to: invoice-22875182@kollektor.fi
Contact person:
Pauliina Hakkarainen
050 5745310
pauliina.hakkarainen@promart.fi
BUSINESS ID:
2287518-2